Frequently Asked Questions

What is LVT?

Luxury vinyl tile, or LVT, is a hard surface flooring material more resilient than other hard surface options available in the commercial flooring industry today. Luxury vinyl is comprised of a resilient vinyl backing, a color or photographic film layer, and a protective polyurethane coating or wear layer. See The Parterre Difference for more information.

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Does LVT stain?

Luxury vinyl tile and plank is resistant to most common stains.
If you are using walk off mats, avoid using rubber matting systems or anti-fatigue as the rubber of the backing can cause migration or plasticization when laid on top. Be sure to have a walk off area of at least 15 feet (30 feet is recommended) in order to reduce sediment being brought inside, including asphalt.

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Wax or finish?

Part of the beauty of LVT is its low maintenance. However, regular cleaning of your flooring using the right products can only improve and protect it. So, how do you decide between wax or finish?
Actually, there is a difference between these two products, yet the terms are often interchangeable.

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Can I go over a floor that has been chemically abated?

Yes, with proper preparation. Please consult your Parterre Sales Representative or our Installation Guide – Tile, Plank and Sheet for complete information.

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How do I prepare a floor that had asbestos tile or adhesive previously installed?

For many years, asbestos was formulated into some resilient floorings and adhesives until federal law banned the use of asbestos in these products.
The presence of asbestos in the existing flooring should be investigated whenever a new installation of vinyl flooring is intended to be removed, or placed over an existing resilient flooring material.

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What if I run out of Parterre adhesive during the installation, are there adhesives other than Parterre adhesives that you recommend?

No. In general, it is best to use adhesive provided by the flooring manufacturer you purchased from. In this case, using Parterre adhesive will provide the best results.

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What is the acceptable moisture level for your adhesive?

Parterre Adhesive #549P / #249P
Moisture testing must be performed utilizing both ASTM F1869 Calcium Chloride Test with moisture levels not to exceed 5 pounds per 24 hours per 1,000 square feet and ASTM F2170 in situ Relative Humidity (RH) Tests with RH not to exceed 75 percent.

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Which moisture mitigation system is best for high moisture concrete levels?

We do not recommend installing vinyl flooring to high moisture concrete or suggest using a mitigation system. Please consult your Parterre Sales Representative or our Installation Guide – Tile, Plank and Sheet for complete information.

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Where can I get samples?

Samples can be ordered:

From our website: Get Samples
Contacting your local Parterre Sales Representative
Contacting our Customer Service team by phone 888.338.

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What wear layer thickness do I need?

The industry standard thickness is 20 mil for commercial use with heavy traffic and 6-10 mil for light commercial traffic or residential applications.

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What is the best product option for high traffic areas?

Products that are at least 3mm thick and have a 20 mil wear layer are ideal for high traffic areas. Selecting darker colors and more elaborate patterns will help to disguise any dirt from the day-to-day foot traffic.

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What product thickness do I need?

For heavy traffic areas, a thicker floor with higher wear-layer is recommended, such as our 3mm luxury vinyl tile and plank. A vinyl floor that is thicker provides more durability and stability. For light commercial traffic or residential projects, a 2.5mm or 2mm is recommended.

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What kind of projects is LVT good for?

Parterre luxury vinyl tile (LVT) is ideal for interior, commercial applications and include the following industries:

Corporate or office spaces, as well as common areas and break rooms.
Retail such as supermarkets, department stores, chain stores, food and beverage outlets.
Hospitality and leisure spaces, such as hotels, restaurants and spas.

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Can I customize a current flooring design to fit my installation?

Yes. Our manufacturing method allows us to make variations to our products. Choose among different patterns, colors, textures, shapes, thicknesses and embossing to create an ideal design.

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What is the best kind of adhesive for my project?

It is important to understand the need for flexibility in removing product for future replacements or repairs, or the concern of indentations and traffic lines due to heavy equipment and traffic.

Parterre adhesive #549P is a general pressure sensitive adhesive that will provide flexibility in future repairs and replacements.

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Are there jobsite conditions that need to be considered for the installation?

Yes. Please consult your Parterre Sales Representative or our Installation Guide – Tile, Plank and Sheet for complete information.

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What can I do if I scratch or scuff my floor after the installation?

For small scuffs and scratches, there are many simple fixes. Applying finish or vinyl floor sealer (after washing) will hide most small to medium scuffs and scratches. Parterre also recommends a spot-repair kit that is available for purchase here.
If your damage is more severe than a scuff or scratch—something more like a gouge, cut or dent—you’re still in luck.

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What kind of cleaning products should be used?

While LVT is perhaps the lowest maintenance flooring option, it is not a no-maintenance flooring option. Just make sure not to allow spills to linger. There is no need for high-speed buffing as with vinyl composite tile—luxury vinyl flooring typically requires basic cleaning methods like sweeping and mopping.

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