Frequently Asked Questions

What is LVT?

Luxury vinyl tile, or LVT, is a hard surface flooring material more resilient than other hard surface options available in the commercial flooring industry today. Luxury vinyl is comprised of a resilient vinyl backing, a color or photographic film layer, and a protective polyurethane coating or wear layer. For more information on Parterre LVT in particular, see The Parterre Difference.

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Does LVT stain?

Luxury vinyl tile and plank is resistant to most common stains.
If you are using walk off mats, avoid using rubber matting systems or anti-fatigue as the rubber of the backing can cause migration or plasticization when laid on top. Be sure to have a walk off area of at least 15 feet (though 30 feet is recommended) in order to reduce sediment being brought inside, including asphalt.

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Wax or finish?

Part of the beauty of LVT is its low maintenance. Though Parterre LVT has a polyurethane coating that helps protect it from moisture, stains, scratches, and scuffs, using the right products can only improve and protect it. So, how do you decide between wax or finish?
Although the terms are often used interchangeably, there is a difference between these two products.

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Can I go over a floor that has been chemically abated?

Yes, with proper preparation. Please consult your Parterre Sales Representative or our Installation Guidelines – Luxury Vinyl Tile + Plank (or the Installation Guidelines specific to your product) for complete information.

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How do I prepare a floor that had asbestos tile or adhesive previously installed?

For many years, asbestos was formulated into some resilient floorings and adhesives until federal law banned the use of asbestos in these products. The presence of asbestos in the existing flooring should be investigated whenever a new installation of vinyl flooring is intended to be removed, or placed over an existing resilient flooring material.

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What if I run out of Parterre adhesive during the installation, are there adhesives other than Parterre adhesives that you recommend?

No. In general, it is best to use adhesive provided by the flooring manufacturer you purchased from. In this case, using Parterre adhesive will provide the best results; for more information on Parterre adhesives, refer to our Installation Guidelines – Luxury Vinyl Tile + Plank (or the Installation Guidelines specific to your product).

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What is the acceptable moisture level for your adhesive?

Parterre Adhesive #549P / #249P
Moisture testing must be performed utilizing both ASTM F1869 Calcium Chloride Test with moisture levels not to exceed 5 pounds per 24 hours per 1,000 square feet and ASTM F2170 in situ Relative Humidity (RH) Tests with RH not to exceed 75 percent.

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Which moisture mitigation system is best for high moisture concrete levels?

We do not recommend installing vinyl flooring to high moisture concrete or using a mitigation system. Please consult your Parterre Sales Representative or our Installation Guidelines – Luxury Vinyl Tile + Plank (or the Installation Guidelines specific to your product) for complete information.

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Where can I get samples?

Parterre luxury vinyl samples can be ordered:

From our website
By contacting your Parterre Sales Representative
By contacting our Customer Service team at 888.338.1029 or customerservice@parterreflooring.

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What wear layer thickness do I need?

The industry standard thickness varies depending on where LVT is being used. For commercial use with heavy traffic, 20 mil is recommended and for light commercial traffic or residential applications, 6-10 mil is recommended.

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What is the best LVT product for high traffic areas?

Products that are at least 3mm thick and have a 20 mil wear layer are ideal for high traffic areas. Selecting darker colors and more elaborate patterns can also help to disguise any potential dirt or debris from the day-to-day foot traffic.

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What product thickness do I need?

For heavy traffic areas, a thicker floor with a higher wear-layer is recommended, such as our 3mm luxury vinyl tile and plank. A vinyl floor that is thicker provides more durability and stability. For light commercial traffic or residential projects, a 2mm or 2.5mm is recommended.

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What types of projects is LVT good for?

Parterre luxury vinyl is ideal for interior, commercial applications on both the floor and wall for the following industries:

Corporate or office spaces, as well as common areas and break rooms
Retail spaces such as supermarkets, department stores, chain stores, and food & beverage outlets
Hospitality and leisure settings like restaurants, hotel guest rooms and lobbies, spas/salons, and gamin…

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Can I customize a current flooring design to fit my installation?

Yes. Our manufacturing method allows us to make variations to our products. Choose among different patterns, colors, textures, shapes, thicknesses, and embossings to create an ideal design.

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What is the best kind of adhesive for my project?

It is important to understand the need for flexibility in removing product for future replacements or repairs, or the concern of indentations and traffic lines due to heavy equipment and traffic.

Parterre Adhesive #549P is a general pressure sensitive adhesive that will provide flexibility in future repairs and replacements.

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Are there jobsite conditions that need to be considered for the installation?

Yes. Please consult your Parterre Sales Representative or our Installation Guidelines – Luxury Vinyl Tile + Plank (or the Installation Guidelines specific to your product) for complete information.

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What can I do if I scratch or scuff my floor after the installation?

For small scuffs and scratches, there are many simple fixes. Applying finish or vinyl floor sealer (after washing) will hide most small to medium scuffs and scratches. Parterre also recommends a spot-repair kit that is available for purchase here.
If your damage is more severe than a scuff or scratch—something more like a gouge, cut or dent—there is still a solution.

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What kind of cleaning products should be used?

While LVT is perhaps the lowest maintenance flooring option, it is not a no-maintenance flooring option. Just make sure not to allow spills to linger. There is no need for high-speed buffing as with vinyl composite tile—luxury vinyl flooring typically requires basic cleaning methods like sweeping and mopping using a two-bucket system.

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How is Parterre LVT sustainable?

From the practice of recycling water during production to the renewable resources and common materials that are the basic ingredients used to create our flooring, all of our luxury vinyl flooring and surface products are mindful of the environment.

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Can Parterre LVT help my project become eligible for LEED credits?

In short, yes. The Leadership in Energy and Environment Design (LEED) is the most widely used green building rating system, and with Parterre LVT your project may be eligible for LEED credits. Specifically, our flooring products meet the guidelines for the following categories: LEED EQc4.3 for Low Emitting Materials and LEED EQc4.1 for Low Emitting Adhesives.

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Is Parterre LVT FloorScore® certified?

FloorScore® is a certification program that tests hard surfaces flooring products to ensure they are in compliance with indoor air quality emissions. In addition to being indoor air quality certified, over 90% of our products are FloorScore® certified.

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Is Parterre LVT phthalate-free?

Parterre Flooring Systems is committed to providing high performance luxury vinyl flooring and surfaces that are safe and well suited for use in commercial and living environments. To provide durability, flexibility, resilience, and overall strength to the product, plasticizers are used in the construction of vinyl flooring.

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What luxury vinyl products are available?

There are multiple options available for luxury vinyl flooring, especially when it comes to installation types. The primary ones used for commercial spaces are:

Dryback: Also referred to as glue down, this is the most common and frequently used LVT product in commercial settings. Available in tile, plank and sheets format, dryback requires the use of an adhesive when installing.

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Can luxury vinyl be installed on walls or other surfaces?

Yes, Parterre luxury vinyl can be installed on wall applications, as well as staircases, bar facades and as backsplashes above counters.
Parterre even has a selection of designs that are specifically Class A fire rated for use on walls. In fact, one of the best things about LVT is its cross-purpose, customizable flexibility.

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